The IncomeMAX Entitlement Check service supports people to understand and claim the correct benefit and tax credit entitlement, maximising their income in the process.
Every year £billions of genuine benefits and tax credits goes unclaimed by financially vulnerable people and the majority of people do not actually understand their entitlement, even if they are already in receipt of benefits and tax credits.
The IncomeMAX Entitlement Check service has therefore been created as a personalised solution to the problems that people face understanding and maximising the correct benefit and tax credit entitlement.
Who carries out the IncomeMAX Entitlement Check?
IncomeMAX have a professional, fully trained expert team of expert advisors that provide our personalised, independent and confidential entitlement checks.
What are the key steps to an IncomeMAX Entitlement Check?
The IncomeMAX Entitlement Check has four steps:
Step 1: Income and circumstances assessment – to help the customer understand any current benefits and tax credits in payment, their current income level and any key benefit and tax credit entitlement indicators
Step 2: Expert benefit check - to help the customer establish the correct benefit and tax credit entitlement and any additional benefits and tax credits they might be missing out on
Step 3: Financial & social well-being check: to help the customer identify other financial and social well-being requirements they might need support with, for example, money guidance, legal issues, training & skills, finding employment, community care, energy and water efficiency advice, tax advice and pension advice
Step 4: On-going contact and case follow up – we support our customers through the whole process, until income is fully maximised and support is in place for all other financial capability and social well-being requirements
What are the intended outcomes of an IncomeMAX Entitlement Check?
IncomeMAX Entitlement Checks;
- enable people to understand and claim the correct benefit and tax credit entitlement
- encourage people to use the benefits and tax credits system correctly and responsibly
- ensure that people receiving benefits and tax credits are aware of the importance of reporting changes of circumstances and are supported to do so
- enable people to access expert sources of advice and support for effective benefit and tax credit claims to be made
- ensure people access additional grants, schemes and services as a direct result of correct benefit and tax credit entitlement being in place
- support people to access additional help and support for all other financial capability and social well-being requirements
- provide ongoing contact and support to people until income is fully maximised and support is in place for all other financial and social well-being requirements
Commissioning IncomeMAX Entitlement Checks
IncomeMAX Entitlement Checks are commissioned by a range of different organisations and services, including local authorities, charities, social enterprises and businesses.
If your organisation works with people that would benefit from an IncomeMAX Entitlement Check and you would like to commission the service please contact us on 0300 777 777 2 or email info@incomemax.org.uk
